At Trident Technolabs, we respect your privacy and are committed to protecting the personal data we hold about you. This Privacy Policy outlines how we collect, use, and secure your information when you use our website and services.
1. Information We Collect
When you request a diagnostic audit or contact us via our website, we may collect the following Personally Identifiable Information (PII):
- Your Name
- Your Work Email Address
- Your Company Website
- Information regarding your current software stack and infrastructure.
2. How We Use Your Information
We use the data collected strictly for business purposes, including:
- To provide the requested technical audits and assessments.
- To communicate with you regarding your inquiry.
- To improve our website's performance and track analytics via Google Analytics 4 (GA4).
3. Data Processing & Third Parties
To securely process your requests, we utilize enterprise-grade infrastructure. Your form submissions are routed securely via Make.com APIs. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Cookies & Tracking Technologies
Our website uses Google Tag Manager and Google Analytics to track generalized, anonymized usage data to help us improve our user experience. We also use Google reCAPTCHA v3 to prevent spam and abuse on our forms. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.
5. Data Security
We implement strict server-side protocols to ensure your data is encrypted during transmission. However, no internet-based platform is 100% secure, and we cannot guarantee absolute security.
6. Contact Us
If you have any questions about this Privacy Policy or wish to request the deletion of your data, please contact us directly via our official channels.